Don't worry, we're as excited as you are for you to receive your item(s)
Each item is made to order and has a production time of approximately 5 working days.
Delivery methods we use are: Standard shipping 1st Class Royal Mail
T-shirt and Fine Art Print orders are shipped with Royal Mail's 1st Class service often arrive the next working day but can take up to 3 working days to arrive in the UK. Estimated delivery times: UK - 1 to 3 working days Europe - 3 to 5 working days Worldwide - 7 to 10 working days
Courier Shipping DPD next day
Canvas prints are shipped with DPD, this shipping method is tracked throughout its journey and proof of delivery is obtained when delivered. The next day service refers to UK delivery only, delivery to other countries will be slightly longer. Estimated delivery times: UK - Next working day Europe - 3 to 5 working days Worldwide - 5 to 7 working days
In total we aim to have orders delivered to you within 7 working days. If you're worried you haven't received your delivery please get in touch with us and we will get it sorted for you.
If your delivery address is not within the United Kingdom, you may be subject to import duties, taxes and delivery service charges, which are levied once a shipment reaches your country. You will need to pay any additional charges for customs clearance. Please note that customs policies vary widely from country to country and we’d advise you to contact your local customs office for further information. Please be aware that cross-border shipments are subject to opening and inspection by custom authorities.
No problem! Just be sure to notify us within 30 days of receipt. We gladly accept exchanges and/or returns on all our orders. PLEASE NOTE: items must be in their original packaging and selling condition to qualify (unwashed, unworn, and free of any pet hair, perfume, smoke smells or makeup stains....you get the idea)
At Oxford Camera we are so proud to be able to work with some incredible suppliers who are fully committed to the environment and sustainability. Here are just a few steps we have taken to ensure our brand is as environmentally friendly as possible;
Always Organic Cotton - We've made sure that the cotton used for our t-shirt collection is, 100% organic and GMO free. Organic fibres are grown without the use of synthetic fertilisers or potentially toxic pesticides. By building soil fertility, organic farmers help lock CO2 into the soil, helping mitigate climate change. It also avoids the use of toxic pesticides that, in non-organic systems, are responsible for poisoning wildlife and rivers.
Bamboo Paper - The paper used for our fine art prints are printed on beautiful bamboo paper, which is natural, sustainable and environmentally friendly. Made from 90% bamboo fibres and 10% organic cotton. Bamboo is a quickly renewable resource and is the single fastest growing species of plant on the planet. Bamboo thrives in depleted soil and is one of the few plants that can grow easily and begin the process of returning nutrients to soil. Bamboo paper is fully recyclable to help lessen our impact on the environment and further reduce our reliance on trees.
Water-Based Inks - Garment printing is typically done with either plastisol or water-based inks. We use water-based ink that’sOEKO-TEX® approved (meaning they don't contain any regulated or unregulated chemicals harmful to the environment.) It’s also much safer for humans, as implied by the name plastisol inks are plastic-based. This means they contain a number of potentially dangerous chemicals which can cause health issues and not to mention are harmful to the environment! Waste ink is unavoidable, but ours is disposed of responsibility.\
Ethical & Responsible Production
It’s our priority that everyone who is involved in making our products does so in a safe environment where they are ethically treated. That’s why our clothes are made in Fair Wear Foundation certified factories. Failed prints are also unavoidable so as of 1st March 2018 all products that fail quality checks are donated to charity.
Our suppliers are certified by;
Global Organic Textiles Standard, Organic Blended Content Standard & Organic 100 Content Standard: Certifies the organic origin of any fibres confirms that strict environmental and social criteria have been met throughout it's manufacturing process.
The Fair Wear Foundation: Certified by the Fair Wear Foundation, an independent organisation encouraging social best practices in the textile and clothing industry and to oversee and validate civic acts.
PETA:We are also proud to announce that our supplier is PETA certified. This means that we do not conduct or commission any animal tests on ingredients, formulations, or finished products and pledge never to do so. On top of this, our apparel is made from 100% vegan materials so you can be confident that no harm came to anyone during its creation.
While we're really proud of our current ethical and environmentally friendly efforts, we are always looking for ways we can do even better. Our goals for the rest of 2019 and in to 2020 are to continue to work with incredible suppliers and to eventually be able to give back and work with some charities that are really close to our hearts as a family. If you have any questions or suggestions for us then please do get in touch via our contact page
We are doing our part to protect the planet by helping to minimise the impact for our shipping process. The packaging used to ship all orders is either 100% recyclable, biodegradable, or both. All excess and waste cardboard and paper we produce is recycled.
We recommend that you wash your t-shirt inside out at 30°C and do not tumble dry. Leave to air dry and be sure not iron over the print artwork. Read the label or give it to your Mum...she will know what to do!
Yes, if you are not happy with the product just let us know and we can either arrange a replacement or refund. Please note if the item is not broken or faulty you will pay for the return postage fees. If you have any more questions please refer to our refund policy